Joy Hepsi

As an Elder Consultant Psychologist at a specialised medical care centre, my role involves providing psychological support to older adults experiencing dementia, cognitive decline, depression, anxiety, trauma, grief, and age-related emotional difficulties. I conduct psychological assessments, develop individualised support plans, provide counselling sessions, and implement behaviour-management strategies tailored to each resident’s needs. I continuously monitor their emotional wellbeing, document progress, and work closely with multidisciplinary staff to ensure a holistic, person-centred care approach. My responsibilities also include delivering emotional support to families, helping them understand age-related psychological changes, and advising on coping strategies. I play an active role in promoting mental stimulation activities, improving quality of life, and maintaining dignity, safety, and comfort for every elder under my care. In addition to my clinical role, I also support the centre’s management team in a coordination capacity. This includes assisting with daily operations, communicating between departments, helping organise staff schedules, maintaining care records, and ensuring smooth functioning of services for residents. I frequently collaborate with nurses, caregivers, administrative staff, and family members to ensure efficient care delivery. My combined role allows me to support both the psychological and operational aspects of elder care, contributing to a compassionate and well-organised environment.